The home health patient simply presses the large SOS button to activate the CareCaller™. Within seconds, it can send a text message alert everyone on the pre-set contact list. The text message will include the patient's name, date/time of the alert and precise GPS location of the CareCaller™.
The CareCaller™ will then telephone each contact, in order, until it is able to reach a caregiver. If the #1 contact does not answer, it will then call the #2 contact, #3 contact etc. Typically, the first call may be to the patient's primary caregiver, the second contact to the home health agency office, the third to 24/7 nurse help line, etc.
The contact can speak with the wearer over the two-way speakerphone built into the CareCaller™ to determine the reason for the call and decide the best course of response.